Call Us: 770-383-9890

FAQs

How is it possible to buy a mattress for 40% to 80% off retail from SOS Mattress & Clearance Center

It’s Simple! We sell mattresses that are discontinued models, Overstocks, Overruns, Minor Scratch or Blemish and Closeouts (the big Retailer bought too many and needs to bring in new merchandise).Retailers have to pay high overhead, offer warranties and have to pass their higher cost of doing business onto the customer. Since we are a Mattress Clearance Center. We offer great service with a great price with no pushy salespeople that are on commission. We sell NAME BRAND  mattresses at a fraction of the cost, 40%-80% off of standard retail prices. We make a flat rate on each mattress, so our objective is to fit you to the right mattress so you get a great night’s sleep. SOS Mattress & Clearance Center can make your mattress shopping experience extremely easy and very pleasant!  We have brand names of mattresses that give you, the consumer, a mattress of High QUALITY, COMFORT and PRICE VALUE for a Guaranteed Savings that is below any other stores, while we provide the  FINEST SERVICE ANYWHERE. Join our many customers who enjoy premium, luxurious bedding at very affordable prices.. We are a true Mattress Clearance Center.

Are we the right Mattress Company for you?

Ask yourself these questions:

  1. Do you want a high end Mattress, but not the high price?
  2. Do you want to feel better from a good night’s Rest?
  3. Do you want to work with honest people that care?

If you answered “Yes” to any of the questions above, SOS Mattress & Clearance Center is the mattress company for you.

What is the difference between your store and a regular retailer?

At SOS Mattress & Clearance Center, because we buy in bulk Truckloads, we are able to get inventory at a fraction of the cost of the other retailers.  Retailers generally bring in new models a few times a year and we are able to purchase those discontinued models.  Most of our mattresses are overstocks and discontinued, and also can sometimes have a slight cosmetic blemish from truck hauling or slight warehouse scuff.  The premium retail locations cannot sell these mattresses. So we are able to sell these mattresses at much lower prices. We also can’t advertise the brands and do the usual advertising and promotions of a factory authorized dealer. Quality mattresses are EXPENSIVE. It’s not uncommon to find a $2000 – $4000 mattress in other stores that we sell you the same mattress for $600 – $1200. We know we’re not for everyone but for those in the ‘know’, we’re the quality discount mattress store for you, .No hard sells, no ‘car buying’ type negotiations. Just walk away knowing you got the best deal possible at SOS Mattress & Clearance Center at the lowest possible price.

 

 

Do your mattresses carry the manufacture Warranties?

Our mattresses are sold ‘as is’. There are no factory warranties. But again, we do give our 1 year defect limited warranty and some that have a 10 year warranty.*ask store for details*. If there is a manufacture defect you will know within 90 days. We do not sell defective mattresses. Never have and Never will. Most Mattress manufacture warranties have so many loopholes that getting them to honor the warranty is a headache and nearly impossible to get them to act on.

On a high-end high coil count mattress, the cost of paying for a warranty nearly doubles or triples the price of a mattress. You literally can buy 2 to 3 high-end mattresses from SOS Mattress for the cost of one regular priced mattress with a manufactures warranty.

What exactly is the coil count or wire gauge thing?

We know it can be confusing but generally the higher the coil count, the better. And thicker the gauge of the wire, that is the ‘coil’, is firmer. But that doesn’t mean a low coil count or smaller gauge is bad. It just means it’s going to feel a bit different and might wear differently.  All name brands use top quality coil systems (Springs). Most of the name brand companies buy the coils from the same manufacture.  There are over 25 different variations of coils and all good. Stick with name Brands. There are reasons why all other companies compare themselves to the Name Brands.

What if I need more than one mattress? Will you give me a deal?

YES!  Our business is about moving volume (Remember we buy by the truckloads) and we definitely will give you a discount if you buy more than one. In fact, find a few friends to come in with you to buy a mattress…we’ll hook you up!  We will make you the best deal possible. Just remember we are working with very slim margins.

Do you do refunds or exchanges?

We are an ‘all sales are final’ store. We ask that you are sure of your purchase and inspect your mattress before you leave the store. Ask about our limited warranty.

What type of payment do you accept?

We accept Cash and all major credit cards. We also have No Credit Check financing on our mattresses Click on the financing tab on our web site for more details, we also have Layaway…

Are your prices negotiable?

No, we sell our mattresses at rock bottom prices. We tell people “tell a friend” about us and give them one of our discount business cards (referral) and then we can give you a cash referral fee. We would rather pay our customers for promoting us than an advertisement.   We do frequently have specials and package deals that we will advertise on our site. We do give discounts for quantity purchases. Check out our specials on our clearance mattress page. If you are a business or require a large quantity of mattresses, please contact us for our special ‘business’ quantity discounts.

Do you deliver?

Absolutely! We have what we consider to be the best Delivery Service that is second to none. You can also pick up your purchase at our convenient location.

What makes you different than a mattress discount store?

Great question! Most mattress discount stores carry low to mid-level quality of a brand name mattress. In essence, they decide the type of mattress you should have. We are able to locate high quality mattresses from different sources so we can provide you a wide range of mattresses. Our company gives you the opportunity to own a mattress that can cost over $4,000 for up to 80% Off.  Please note that manufacturers will frequently label the exact mattress… various different names, this is to make it impossible for the consumer to be able to price compare and to ensure stores can guarantee the lowest price for the same name model.

How do I buy a mattress from you?

We do not match a customer to a mattress we want to sell. VERY IMPORTANT, We match a mattress to you. Bottom line is that you get a great mattress at a great price. But more important you need to get a brand name mattress that you can sleep very well on and that will last. We don’t try to up sell you to the most expensive mattress like other stores. We make a flat rate on our mattresses, that way we can just worry about one thing, getting the best mattress for you. We are able to give you these incredible deals by streamlining the mattress buying process.  This saves you time and ultimately money. Upon your visit, you may wish to purchase or place a deposit on the mattress you like; we are not able to guarantee we will have the same mattress on your next visit. Mattress inventory changes on a daily basis.

When do I know that I need to Replace My Mattress?

  1. You bought your current mattress over 10 years ago.
  2. You wake up feeling tired when you get up in the morning.
  3. The couch feels more comfortable than your bed.
  4. Your mattress “looks” like a hand me down (or actually is).
  5. You wake with aches and pains.
  6. You need pillows between your legs to get comfortable.
  7. You see lumps, dips and valleys in your mattress.

Do you take orders over the phone?

Yes we do, all the time, of course provided you have been to the store and tested the mattress of choice (And we are sure of the one you wanted).  Please call us any time during business hours. We will take delivery instructions from you.  If you wish to pay via credit card we will process your transaction today and bring a copy of the slip with your delivery. Other payment options are cash on delivery or certified check.

Can you setup my mattress when you deliver it?

We do on most items if requested at the time of purchase. Set up of products does take time and will change the delivery schedule for other customers receiving goods that day, therefore we ask that you let us know at the time of purchase as soon as you can.

Can I buy just the mattress or foundation?

Yes you can. Foundations do not always have to be replaced. We carry both 5″ low profile as well as regular 9″ foundations.

Do you take away the old mattress?

Yes we will dispose of the product being replaced if requested at the time you place your order; however there will be a small disposal fee charged.

Do I need to buy a new foundation with my new mattress?

No, you don’t, but it is very important to make sure that your existing foundation is in excellent shape.  Most companies will tell you that you have to have the matching foundation (So they can sell you another).  You don’t,   some foundations will last a lifetime, ask us and we will explain to you how to test yours…

Why do I need a center support frame for my new mattress set?

Without this extra support the foundation will warp over time and not provide the proper support to the mattress. If you have ever had a bed that seems to be lower in the middle causing you to roll into the center this most often happens because the box spring was not properly supported.

What does it mean if there are body impressions in my new mattress?

Body impressions are a natural occurrence with a new mattress, particularly those that are thick and plush. Please give your new mattress a chance to break in; this process should take around one month. Each manufacturer has expected body impressions. The standard for a defective mattress is over one and a half inches of sinking. Get a string and stretch across the mattress and measure the depth of the dip.

What are the different mattress sizes?

Twin- 39″ x 74″Twin XL- 39″ x 80″Full- 54″ x 74″Queen- 60″ x 80″King- 76″ x 80″

California King- 72″ x 84″
Do you sell custom size mattresses?

We have special sizes of mattresses made all the time such as RV, Campers, Oil Rigs, and Ships etc. Give us a call for pricing. Usually it’s only a small up charge which averages around $35.00

What is a California King Mattress.

A  California king mattress is 4″ less in width but is 4″ longer.California King is 72″ X 84″Regular King is   76″ X 80″